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PRIVACY POLICY

This privacy policy ("Policy") informs you of your choices and our practices in relation to your information (as defined below). For the purposes of this policy, "we," "us," and "our" refers to "Metalevel," a branding style of Luxe Media LLC, 3301 Chetumal Street, Belize City, Belize.

Children

Our services are not available for use by children and are intended for persons over the age of 18 years old and 21 years old in some jurisdictions. Please refer to your country's laws in accordance with age-appropriate guidance.

To comply with the current 'UK Data Protection Act' for Children, specifically the Age Appropriate Design Code (also known as the Children's Act), risks have been assessed. More information can be found at https://ico.org.uk/for-organisations/childrens-code-hub/.

This policy will explain areas of our app or website that may affect your privacy and personal details, how we process, collect, manage and store those details, and how your rights.

For this policy, "Information" means any information relating to an identified or identifiable individual. This includes information relating to your use of (a) our mobile app ("Mobile App" the "Service"); (b) www.metalevel-ai.com and any other dedicated websites which link to this policy ("Website"). When you use the app or you accept our rules and policies, which set out how we handle your information, and you understand we may collect, process, use and store your information as described in this policy. "Payment" refers to deposits made using tokens via your virtual wallet. If you do not agree with this policy, you must not use our app or website. If you change your mind in the future, you must stop using our app or website, and you may exercise your rights in relation to your information as set out in this policy.

This Privacy Policy does not apply to information that you may submit to third-party websites or mobile applications that may link to the Websites or be linked to on the Websites. We are not responsible for the actions or privacy practices of third-party websites and applications; please consult those websites and applications directly to understand their privacy practices.

PERSONAL INFORMATION WE COLLECT

We may collect and use the following information about you

Information you provide to us:

We receive and store the information provided to us or given to us in any other way, including your: name, mailing address, phone number, email address, picture, date of birth, payment information, registration information, social media, and messaging platform handle, optional biographic and demographic information, processional and licensure information, information for wallets you create or connect via our Websites, survey responses, and any other information that you voluntarily provide. This includes information that you share with us on third-party websites and platforms.

Information collected via our customer support channels, for example, when you contact us via email, you may provide us with (a) your full name and email and (b) any information you choose to provide to allow us to assist you. This information is not used or shared for any purpose other than to assist with your reason for contact.

Information you provide when using the app or website: You are only required to submit personal information should you choose to opt into marketing emails, such as newsletters and updates.

Information provided: It is the responsibility of you, the 'user,' to ensure your details are accurate and up to date and, where possible, to only provide such information as is necessary when you contact us.

Information we automatically collect or is generated about you when you register for newsletters or updates or connect to our app or website:

Identifiers, such as your name, email address, IP address, device and app ID, unique ID, location data, and device information (such as model, brand, and operating system).

Cookies: we use cookies and other similar technologies (e.g., web beacons, log files, and scripts) ("Cookies") to enhance your experience when using our services. Cookies are small files that, when placed on your device, enable us to provide certain features and functionality. You have the option to permit the installation of such Cookies or subsequently disable them. You may accept all cookies or instruct the device or web browser to provide notice at the time of installation of cookies or refuse to accept all cookies by adjusting the relevant cookie retention function in your device. However, in the event of your refusal to install cookies, the Game may be unable to operate as designed. Information regarding your use of the website or app, such as the date and time stamps of events and interactions with our teams.

Location-based data - Using an app: is collected within the app and can only be collected if you, the 'user,' have your location services activated. When the app is installed, it will ask for permission to allow the app to access your location service; you can accept or deny it. You can also go into your settings on your phone and disable this at any time. Website: When you visit our Websites or interact with our online services, we may receive information about your location and your device, including a unique identifier for your device. Location information allows us to provide location-based services, such as advertising and other personalized content.

Our Websites may use "cookies" (please refer to our Cookies Policy) tagging and other tracking technologies to help enable us to enhance or personalize your online experience. This information includes computer and connection information such as statistics on your page views, traffic to and from our Websites, referral URL, ad data, your IP address, device identifiers, transaction history, and your web log information.